Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, email address, phone number, company name, and location when you fill forms such as Get a Quote or Contact Us.
• Technical information such as IP address, browser type, device type, pages visited, and interaction data.
• Project and business information such as AV or AI project requirements, RFQ details, and technical specifications.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide proposals.
• Deliver and manage AV and AI solutions.
• Improve website functionality and user experience.
• Communicate updates, offers, or relevant services.
• Perform internal analytics and business optimization.
• We do not sell or rent your personal data to third parties.

3. Data Sharing & Disclosure

We may share your information only in the following cases:

• With trusted vendors, partners, or subcontractors for project execution.
• When required by law or regulatory authorities.
• To protect rights, security, or prevent fraud.
• All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We implement industry-standard security measures including:

• Secure servers and encrypted communication.
• Access control for sensitive data.
• Regular monitoring and system updates.
• However, no digital system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience.
• Analyze traffic and usage patterns.
• Improve performance.
• You can disable cookies via your browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

7. Your Rights

You have the right to access the data we hold about you, request correction or deletion, and opt out of marketing communications.

To exercise these rights, contact us at info@sysconic.com.

8. Data Retention

We retain your information only as long as necessary for:

• Business operations.
• Legal compliance.
• Service delivery.

9. AI & Video Analytics Data

For solutions such as AI-based video analytics, including TillShield:

• Video data is processed strictly for security and operational insights.
• Data may be stored on-premise or on secure servers based on client setup.
• No data is used beyond the agreed project scope.
• Access is restricted to authorized personnel only.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

12. Contact Us

• Sysconic Technologies
• Abu Dhabi, UAE
• Email: info@sysconic.com
• Phone: +971 55 875 3949